Hotel Mercure Lublin Centrum

Staff helpful but the room is bit small n old Limited amenities in the room Walking distance to a shopping Center nearby

Very good hotel, worth all the price. Clean room, good service and very enjoyable breakfast. Quiet location but near city center.

This is a very good hotel with an outstanding customer service, close to he city centre and across one of the largest city parks, very handy if you are into parkrun. All staff speak English and are very polite and courteous. The hotel is clean throughout; breakfast is plentiful and if anything is missing, they soon come and replace it. Suggested improvements: 1. The room description on the hotel's website does not reflect what is actually in the room. The website mentions dressing gowns and mini bar in the standard room but both are absent. When asked about this, the receptionist informed me that the room description on their site does not necessarily refer to the particular room type - this is very confusing and possibly a misrepresentation in law as you do not get what you think you are paying for. 2. The hotel restaurant shuts at 2200 on Saturday. We returned from the cinema just before 10 pm and wanted dinner but were told that this was too late; it was 21:55 and we could not get any food or drink. 3. Alcoholic drinks in the hotel bar are very limited, unless you like wine. They serve 4 kinds of beer but two are Perla, so if you do not like Perla, there isn't much to choose from; no cocktails are offered, which is a shame. Wine was expensive. 4. Air con is not individually controlled. When we arrived the weather was very cold, it snowed twice at night, yet the air con could only be set on cold air. When asked at the reception, they changed the setting to heating but then, a few days later it got hot and we could not turn the air con to cold air, hence, in short, the air con is centrally controlled by the staff at the main reception, all you can do it to slightly increase or decrease the temperate in your room, but you cannot change the air con setting from cold to hot and vice versa. Despite all this, I would stay in this hotel again as it's centrally located, a nice walk to the Old Town and handy for jogging/running. Staff are very helpful and ensure your stay at the hotel is the best it can be.

I stayed at a suite which is very nice, spacious, modern and decorated room. Very friendly and smiling staff. Good location. Good breakfast with decent options. SPA services are avilable, I didn't have time to evaluate. The elevators are small relatively.

Stayed here for a week on business. Room was spacious and comfortable; public spaces were OK. Staff were courteous and helpful. Good location.Wi-Fi appeared to be a bit unstable at times. Only negative observation is that cleaning staff must’ve been in a hurry on the day that I arrived: the rubbish bin in the room was full, and the floor in the bathroom had quite a bit of hair in one corner.